Navigate360 Privacy Notice

Last Updated: August 5, 2026

Our Privacy Notice Has Recently Changed.

Your privacy is important to Navigate360 (“Navigate360,” “our,” “us,” or “we”). This Privacy Notice (the “Notice”) explains the types of information we may collect from you, or that you may provide, when you visit the Navigate360 marketing website located at https://navigate360.com/ (the “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Notice applies only to information collected through the Website and related marketing communications. It does not apply to information collected through Navigate360’s software applications, products, platforms, or services, each of which is governed by its own privacy notice, terms of use, or other applicable documentation describing its specific privacy and data handling practices found in our Privacy Compliance Program.

This Notice also does not apply to information collected through any third-party websites or services that may be linked from or accessible through the Website.

Please read this Notice carefully. If any term in this Notice is unacceptable to you, please do not use our Services or provide us with any personal information.

In this Notice, when we talk about “Personal Information,” we mean any information that is related to an identified or identifiable natural person, or as otherwise defined by applicable law.

This Notice does not apply to any products, services, websites, mobile applications, or content (including advertising) offered by third parties or that may be linked to or from the Services. Data collected by these third parties is covered by their own privacy notices.

Depending on your relationship with us, we may collect the following categories of Personal Information from you:

• Identifiers: Name, email address, telephone number, mailing address, IP address, account credentials, and online and device identifiers;
• Personal Information described in California Civil Code Section 1798.80(e): Name, address, telephone number, education, and employment;
• Protected Classification Characteristics: Gender and ethnicity information;
• Commercial information: Records of products purchased, obtained, or considered;
• Financial information: Billing and payment information (e.g., credit card information);
• Internet or other electronic network activity information: Information regarding your interactions with our Services, such as form, log, browser, browsing history, device, and live chat information);
• Geographic data: Country, region, and/or state of location;
• Visual information: Photographs you, or an organization you are affiliated with, makes available to us;
• Professional or employment-related information: Company name, job title, industry type, and other professional and employment information;
• Education information: Student ID number, grade level, positive recognition and comment information, and infraction information;
• Sensitive information: Account log-in and credit card number in combination with any required security or access code, password, or credentials allowing access to an account (to the extent considered “sensitive” under applicable law) and ethnic origin;
• Communications: We may record our communications including chat messages and phone or video calls, such as when you utilize our chatbot or provide us with feedback; and

Information We Collect Directly From You

We may collect Personal Information that you provide to us directly and when you use or interact with our Services. For example, we may collect information when you browse through the Website, engage with our Services, register or create an account, make an information request, or when you otherwise communicate or interact with us and provide your information via our Services.

Information We Automatically Collect About You

As with many websites and online services, when you interact with our Services, we may use automatic data collection technologies to collect and log certain information about your equipment, browsing actions, and patterns, including details of your visits to our Services (e.g., traffic data, logs, other communication data, and resources that you access and use on our Services), information about your computer, mobile device, and internet connection (including your IP address, operating system, and browser type), and location data, which we collect to ensure you reside in a jurisdiction in which you are eligible for using our Services, to comply with relevant laws, and for fraud prevention purposes.

Cookies

The technologies we use for automatic data collection include browser cookies, flash cookies, pixel tags, and software development kits (SKDs). We may store cookies (i.e., locally stored objects) on your device when you use our Services. These technologies help us speed up your future activities and improve your experience by remembering the information that you have already provided to us. Third parties operating on our behalf may also use these technologies to provide us with anonymous data and information regarding the use of our Services. For more information on how you can block or delete these technologies from your device and our practices related to opt-out preference signals, please see Section 11 “Other Choices.”

[We use Google Analytics to collect information on your use of our Website. Google Analytics collects information such as how often users visit our Website, what pages they visit, and other websites visited prior to or after coming to this Website. The data collected through these tools is not tied to other Personal Information that we collect about you. To know more about data collected by Google Analytics, visit https://policies.google.com/privacy.

You may prevent the use of Google Analytics by disabling cookies. You may also prevent Google Analytics from recording the data generated by the cookie and pertaining to your use of our Website (including your IP address), or processing this data, by downloading and installing the browser plug-in available through Google at the following link: https://tools.google.com/dlpage/gaoptout.]

Information We Collect From Other Sources

We may collect Personal Information about you from our affiliates, our partners and their service providers and contractors, and your organization that has purchased our products or services. For example, this may include your current job position, business address, company name, and position title provided by your employer. We also may obtain information you have made publicly available, including from websites and online services you use, consumer research platforms, and/or business contact databases.

We may collect Personal Information for the following purposes:

• Provide our Services and their contents to you;
• Provide or improve the Services requested by you or your organization, including in the context of your business relationship with us, and perform our contractual obligations;
• Fulfill or meet the reason you provided the information (e.g., to respond to your email or request for information or support);
• Communicate with you about our Services or to provide you with information or marketing materials, including promotional offers, that may be of interest to you[, including through our use of targeted advertising];
• Send you transactional or relationship messages, such as receipts, account notifications, customer service responses, and other administrative messages;
• Monitor and analyze trends, usage, and activities in connection with the Services;
• Perform internal research for technical development and enhance the Services we offer;
• Comply with the law, and protect or defend our interests or the interests of our customers or users of our Services if permitted by law or required to do so by law, court order, or government regulations, or where we believe such action is necessary;
• Help maintain the safety, security, and integrity of our Services, databases, other technology assets, and business;
• System administration, including maintaining or servicing accounts, and to monitor the use of our Services;
• Any other purpose disclosed by us when you provide the information or with your consent; and
• Disclose to third parties for the performance of services provided to us, including third-party providers of services related to the operation and management of our Services, or in connection with the administration and support of the activities noted above.

[Please note that we do not collect, use, or sell Personal Information for the purpose of training large language models.]

We may disclose information about you as follows and as otherwise described in this Notice or at the time of collection:

• With companies and vendors that perform services for us, including email service providers, payment processors, fraud prevention vendors, analytics providers, advertising partners, and other service providers;
• To accountants, auditors, lawyers, and other outside professional advisors to Navigate360, subject to appropriate contractual obligations of confidentiality;
• Where required by law, court order, or subpoena if we believe disclosure is in accordance with, or required by, applicable law or legal process or where necessary to prevent, detect, or prosecute criminal offenses, or to protect the rights, property, and safety of Navigate360 or others;
• In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
• Between and among Navigate360 and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and
• With your consent or at your direction.

[Please note we may disclose certain categories of Personal Information including [identifiers, commercial information, and internet or other similar network activity] to show you targeted advertisements on third-party properties and to expand the reach and effectiveness of our own marketing campaigns. These activities may be considered “sales,” “sharing,” or “targeted advertising” under certain state laws.]

We may also process and may disclose information to third parties if the information has been de-identified or aggregated in a way so it cannot be used to identify you.

We use reasonable security measures to protect your Personal Information. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the internet.

We retain your Personal Information so long as necessary for the purposes for which it was collected or otherwise processed. When determining the retention period, we take into account criteria, such as the type of services requested by or provided to you, the nature and length of our relationship with you, use of our Services, and the impact on the Services functionality if we delete your Personal Information.

The Website is not directed towards children, and we do not market our Services to children of any age. As such, we do not knowingly collect Personal Information from children under the age of 13 (or 16 where applicable by law) through the Services. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Notice by instructing their children to never provide Personal Information through the Website or other Services without their permission. If you have reason to believe that a child under the age of 13 (or 16, where applicable) has provided Personal Information to us, please contact us using the methods described in Section 10 “How to Contact Us,” and we will endeavor to delete that information from our databases.

The Services may contain content, services, advertising, and other materials that link to external websites. We do not endorse and are not responsible for the content of any such external website. Please refer to the terms of use and privacy notices of the external website for more information.

This Notice is effective as of the date stated at the top of this Notice. We may change this Notice from time to time, and will take reasonable efforts to notify you of substantial changes. Your access of the Services after such change will be deemed acceptance of the new Notice.

If you have any questions or concerns about our privacy practices or about exercising your rights, you may send an email to [email protected] or call us at 1-866-744-0174. You may also write to us at:

Navigate360
3900 Kinross Lakes Parkway,
Richfield, OH 44286

Cookies/Automatic Tracking Technologies. As noted above, our Services may use cookies and other automatic data collection technologies. You may block or delete these technologies from your device. However, by disabling such technologies, you may not have access to the entire set of features of our Services. For more information about cookies, including links to web browser instructions for disabling and managing such technologies, visit https://optout.networkadvertising.org.

[Residents of certain states with a privacy law in effect may also have the right to opt out of sales and sharing/targeted advertising via cookies by using an opt-out preference signal. The Global Privacy Control signal is currently the only opt-out preference signal we can recognize. You can visit https://globalprivacycontrol.org to learn how to configure your device to send such signals. We will honor and process opt-out preference signals in accordance with applicable law. Please note that your opt-out choice will only apply to your use of our Services through the current browser or device you are using and only so long as that browser’s cookies are not erased. You will need to configure each device and browser you use to visit our Services to send such signals to completely opt out using this method. Please note that you may still receive generalized ads after opting out and an opt-out preference signal will not impact essential cookies used on the Services.]

Promotional Emails. You may opt out of receiving promotional emails from us by following the instructions in those emails or by logging into your account and managing your contact preferences. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Marketing Phone Calls. With your consent, we may engage in marketing and other automated communications, which may include phone calls made using an automatic telephone dialing system or artificial prerecorded voice. You are not required to consent to such communications as a condition of purchasing products or services, and you may revoke consent at any time by contacting us via the methods described in Section 10 “How to Contact Us.”

Text Messages. With your consent, we may send marketing and/or non-marketing communications by text message (e.g. SMS and MMS). You are not required to consent to such communications as a condition of purchasing products or services, and you may revoke your consent at any time by replying “STOP” (or similar revocation language as permitted under applicable law) to the text message you receive from us or by contacting us via the methods described in Section 10 “How to Contact Us.” Please note that you may be subscribed across different short codes used by Navigate360, and therefore you must separately submit an opt-out request to each short code from which you wish to unsubscribe. After revoking consent, you may receive a confirmation text that you have been opted out.

Please note, we will not share your text messaging opt-in data and consent with any third parties for their marketing purposes. However, as indicated in Section 4 “With Whom We Disclose Your Information,” we may disclose this information to third parties that support our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Push Notifications to Mobile Devices. With your consent, we may send promotional and other push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

The California Consumer Privacy Act, as amended by the California Privacy Rights Act (Civil Code Section 1798.100, et seq.) (“California Law“), provides eligible California residents with specific rights with respect to our collection, retention, disclosure, selling, sharing, and use of Personal Information. This section on Additional Information for Residents of California supplements this Notice and applies solely to eligible residents of the State of California. Any terms used but not defined in this section have the same meaning as defined in California Law.

Collection of Personal Information

In the preceding twelve (12) months, we have collected categories of Personal Information as discussed in Section 1 “Your Information We Collect” from the sources of Personal Information as discussed in Section 2 “How We Collect Your Information.” The business or commercial purpose for collecting that information is disclosed in Section 3 “How We Use Your Information.”

Disclosure of Personal Information

In the preceding twelve (12) months, we may have disclosed your Personal Information for a business or commercial purpose described in Section 3 “How We Use Your Information” to the categories of third parties described in Section 4 “With Whom We Disclose Your Information.”

Please note that we only use and disclose Sensitive Personal Information as permitted under California Law and/or without the purpose of inferring characteristics about a consumer.

Sales and Shares of Personal Information

We do not sell your Personal Information for monetary profit. However, we engage in certain information disclosure activities that may be considered “sales” or “sharing” under California Law. In the last twelve (12) months, we may have sold or shared the following Personal Information:

California Privacy Rights

California Law provides consumers with specific rights regarding their Personal Information. The following section describes your California Law rights and explains how to exercise those rights. Your California Law rights include the:

• Right to Know or Access: You have the right to request that we disclose the Personal Information we collected about you, including the categories of Personal Information collected and categories of sources; the categories of third parties to whom Personal Information was sold, shared, or disclosed; the business or commercial purpose for collecting, selling, or sharing Personal Information; and the specific pieces of Personal Information that we have collected about you.
• Right to Delete: You have the right to request that we delete any of your Personal Information we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see “Identity Verification”), we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.
• Right to Correct Inaccurate Personal Information: You have the right to request that we correct any of your Personal Information we maintain about you that is inaccurate.
• Right to Opt Out of Sales or Sharing of Personal Information: We do not sell your Personal Information for monetary profit. However, we may engage in certain information disclosure activities that may be considered “sales” or “sharing” under California Law. If we sell your Personal Information to or share such information with third parties, you have the right to opt out of the sale or sharing of such information. To exercise the right to opt out, you (or your authorized representative) may submit a request to us by visiting the Cookie Settings link.
  If you have an opt-out preference signal enabled, you will automatically be opted out of the sale or sharing of your information, but we may ask you to confirm your preference if you have previously consented to the sale or sharing of your Personal Information. For additional information regarding how an opt-out preference signal will be processed and how you can use an opt-out preference signal, please see Section 11 “Other Choices.”]
• [Rights Related to ADMT: If we use automated decisionmaking technology (“ADMT“) to make any significant decision concerning you (as those terms are defined under California Law), you have the right to request that we do not use ADMT (Right to Opt Out of ADMT), unless an exception applies; the right to receive information about our use of ADMT (Right to Access ADMT); and the right to appeal our use of ADMT (Right to Appeal ADMT). You (or your authorized representative) may submit an opt-out request by using the Opt Out of ADMT webform.]
• Right to Non-Discrimination: We will not discriminate against you for choosing to exercise any of your rights. If you exercise certain rights, understand that you may be unable to use or access certain features of the Services.

Exercising Your Rights

To exercise your California privacy rights, please submit a request by using the interactive form described in this section, available at https://navigate360.com/policies/privacy/ccpa-verified-consumer-request/, or contacting us via the methods described in Section 10 “How to Contact Us.”

In addition, to the extent you have provided consent for our collection and/or processing of your Personal Information and wish to revoke that consent, please contact us via the methods described in Section 10 “How to Contact Us.”

Identity Verification

We may require you to prove your identity to exercise certain rights. Depending on your request, we may ask for information such as your name, organization name, email address, state of location, and/or date of last communication with us. We may also ask you to provide a signed declaration confirming your identity. We will only use Personal Information provided in your consumer request to verify your identity or authority to make the request.

Only you, your parent, guardian (if you are under 13 years of age), conservator, a person to whom you have given power of attorney, or an authorized agent may make a verifiable consumer request related to your Personal Information. You may, however, make a verifiable consumer request on behalf of your minor child if necessary. Your verifiable consumer request must provide sufficient information that allows us to reasonably verify that you are the person about whom we collected Personal Information or an authorized representative. We cannot respond to your request if we cannot verify your identity or authority to make the request. You may only make a verifiable consumer request for your right to access twice within a 12-month period.

Data Retention

We retain your Personal Information so long as necessary for the purposes for which it was collected or otherwise processed. When determining the retention period, we take into account criteria, such as the type of services requested by or provided to you, the nature and length of our relationship with you, use of our Services, and the impact on the Services functionality if we delete your Personal Information.

Your Rights Under “Shine the Light”

In addition to your rights under California Law, California Civil Code Section 1798.83 permits California residents to request information regarding our disclosure, if any, of their Personal Information to third parties for their direct marketing purposes. If this applies, you may obtain the categories of Personal Information disclosed and the names and addresses of all third parties that received Personal Information for their direct marketing purposes during the immediately prior calendar year (e.g., requests made in 2026 will receive information about 2025 sharing activities). To make such a request, please provide sufficient information for us to determine if this applies to you, attest to the fact that you are a California resident, and provide a current California address for our response. You may make this request in writing by contacting us via the methods described in Section 10 “How to Contact Us.”

Eligible residents of states in which there is a comprehensive privacy law in effect, including Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, also have rights with respect to the Personal Information, also known as personal data, that we collect about you. This section supplements this Notice and applies solely to eligible residents of U.S. states with applicable comprehensive privacy laws in effect. Any terms not defined in this section have the same meaning as defined under applicable law. Subject to certain exceptions, if you are an eligible resident of one of these states, you have certain privacy rights which may include, depending on your state of residency:

• Right to Know/Access: You have the right to confirm whether we process your Personal Information and access such Personal Information. You also have the right to obtain your Personal Information in a portable, and to the extent reasonably feasible, readily usable format that you can transmit without hindrance. In addition, Delaware and Maryland residents have the right to obtain a list of the categories of third parties to which we have disclosed their Personal Information, and Connecticut, Minnesota, and Oregon residents have the right to receive a list of specific third parties to which we have disclosed any Personal Information.
• Right to Delete: You have the right to request that we delete the Personal Information you have provided to us or that we have otherwise obtained about you.
• Right to Correct: You have the right to request that we correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of your Personal Information.
• Right to Opt Out: You have the right to opt out of the processing of your Personal Information for the purposes of (i) targeted advertising, (ii) the sale of your Personal Information, and (iii) profiling in furtherance of decisions that produce legal or similarly significant effects.
  [Please note that we do not engage in such profiling as defined under applicable law, but we may sell or use your Personal Information as described in Section 3 “How We Use Your Information” for targeted advertising purposes. If you have an opt-out preference signal enabled, you will automatically be opted out of the sale or use of your information for targeted advertising, but we may ask you to confirm your preference if you have previously consented to such processing activities. For additional information regarding how an opt-out preference signal will be processed and how you can use an opt-out preference signal, please see Section 11 “Other Choices.”]
• Right to Appeal: You have the right to appeal our decision with regard to your request to exercise any rights described herein.

The exact scope of these rights may vary by state. You do not need to create an account with us to exercise your state privacy law rights. To exercise the rights described in this section, including your opt-out rights, please submit a consumer request to us by using the interactive form available at https://navigate360.com/policies/privacy/ccpa-verified-consumer-request/ or contacting us via the methods described in Section 10 “How to Contact Us.”

In addition, to the extent you have provided consent for our collection and/or processing of your Personal Information and wish to revoke that consent, please contact us via the methods described in Section 10 “How to Contact Us.”

Eligible residents of the European Union (“EU“) and United Kingdom (“UK“) may also have certain rights relating to their Personal Information, also known as personal data, under applicable data protection law, including the General Data Protection Regulation (“GDPR“) and local laws implementing or supplementing the GDPR. This section supplements this Notice and applies solely to eligible residents of the EU/UK. Any terms not defined in this section have the same meaning as defined under applicable data protection law.

If you are a resident of the EU or UK, your rights include the following:

• You have the right to obtain confirmation as to whether Personal Information relating to you is being processed by us and, where that is the case, the right to access the Personal Information relating to you and receive a copy thereof (Art. 15 (1) and (3) GDPR).
• If we process inaccurate Personal Information, you have the right to rectification (Art. 16 GDPR).
• In some cases described by law, you may request the erasure of Personal Information concerning you or the restriction of processing (Art. 17 and 18 GDPR).
• If processing is based on your consent or on a contract, and the processing is carried out by automated means, you have the right to receive the Personal Information concerning you in a structured, commonly used and machine-readable format and the right to transmit that data to another controller without hindrance from the controller to which the Personal Information has been provided (Art. 20 GDPR).
• If we are relying on your consent to process your Personal Information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before withdrawal of consent.
• Where we process your Personal Information based on legitimate interests, you can object to this processing at any time on grounds relating to your particular situation. In such cases, we will cease processing your Personal Information unless we have compelling legitimate grounds overriding your interests, rights, and freedoms to continue processing or for the establishment, exercise, or defense of legal claims.
• If you have a complaint about the processing of your Personal Information or are unsatisfied with our response to any issues that you raise with us, you have the right to lodge a complaint with the relevant data protection authority. You can, for example, contact the supervisory authority of your habitual residence, place of work, or place of the alleged infringement in the EU Member State or UK (as applicable to you).

Please note that certain conditions and exceptions apply to these rights and that application of the above rights may vary depending on the type of Personal Information involved, and Navigate360’s particular basis for processing the Personal Information. To exercise the rights described in this section, please submit a request by contacting us via the methods described in Section 10 “How to Contact Us.”

We will consider and act upon any requests in accordance with applicable data protection law. Please note that we may request certain information from you to enable us to confirm your identity. We may, in limited circumstances, charge you a reasonable fee for administrative costs in relation to responding to your request; however, we will advise you of any fee in advance.